Processing time is 5-8 business days.  Shipping time varies, depending on shipping destination.   All baskets are inspected for damage before shipping. Orders cannot be shipped to a P.O. Box. You must provide a home or business address. If you would like to have your order expedited please email us at

International Shipping is mailed using USPS. Plum + Sparrow is not responsible for any additional charges, custom fees or duties once your package has reached your country

Return Policy

All sales are final and cannot be returned.
If your basket arrives damaged, please contact us within 2 days of receiving your order. 

If you wish to exchange your basket for a different style please email Exchanges must be done within 20 days from date of purchase and includes a 20% restocking fee. Customer is responsible for all freight.